Experienced Automotive Service Advisor (4/5 years exp)
Rons Automotive Unionville LLC Rons Automotive Unionville LLC Unionville, CT Unionville, CT Full-time Full-time From $45,000 a year From $45,000 a year 5 days ago 5 days ago 5 days ago
Responsibilities:
- Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Communicate with service technicians to relay customer concerns and vehicle information - Provide recommendations for automotive services based on customer needs and vehicle diagnostics - Prepare accurate estimates for automotive repairs and services - Assist customers with scheduling appointments and coordinating transportation if needed - Maintain strong product knowledge of automotive services and repairs - Ensure customer satisfaction by addressing any issues or concerns promptly Skills:
- Strong communication skills to effectively transmit information between customers and service technicians - Knowledge of automotive service writing and sales processes - Familiarity with automotive diagnostics and repair procedures - Mechanical knowledge to understand and explain vehicle issues to customers - Excellent customer service skills to provide a positive experience for customers - Ability to manage multiple tasks in a fast-paced environment - Previous experience in auto service management or as a service advisor is required Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) matching Employee discount Paid time off Day range:
Monday to Friday Shift:
Day shift
Experience:
Automotive service:
4 years (Required) Ability to Commute:
Unionville, CT 06085 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Communicate with service technicians to relay customer concerns and vehicle information - Provide recommendations for automotive services based on customer needs and vehicle diagnostics - Prepare accurate estimates for automotive repairs and services - Assist customers with scheduling appointments and coordinating transportation if needed - Maintain strong product knowledge of automotive services and repairs - Ensure customer satisfaction by addressing any issues or concerns promptly Skills:
- Strong communication skills to effectively transmit information between customers and service technicians - Knowledge of automotive service writing and sales processes - Familiarity with automotive diagnostics and repair procedures - Mechanical knowledge to understand and explain vehicle issues to customers - Excellent customer service skills to provide a positive experience for customers - Ability to manage multiple tasks in a fast-paced environment - Previous experience in auto service management or as a service advisor is required Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of responsibilities, skills, or qualifications associated with the role.
Job Type:
Full-time Pay:
From $45,000.
00 per year
Benefits:
401(k) matching Employee discount Paid time off Day range:
Monday to Friday Shift:
Day shift
Experience:
Automotive service:
4 years (Required) Ability to Commute:
Unionville, CT 06085 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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